Work History

IT Security Engineer | 02/2024 – current

Metropolitan Sewer District – St Louis, MO

• Research security risk and weaknesses and identify mitigating actions which reduction system vulnerabilities, enhancing overall network security and reducing potential cyber threats.
• Preform training of new security analyst hires, and create proper training materials for new hires.
• Identified areas for enhancement within security protocols, resulting in decreased security incidents and heightened data protection measures.
• Scrutinized network traffic logs via SIEM or analogous logging tools to pinpoint indicators of unauthorized access and underlying network vulnerabilities.
• Spearheaded security awareness initiatives during staff meetings and oversaw the execution of security training programs.
• Supported IT teams in addressing and rectifying security threat exposures and vulnerabilities.
• Conducted thorough investigations and executed responses to potential incidents in alignment with established procedures.

IT SPECIALIST II – SECURITY ANALYST | 08/2022 – 02/2024

Metropolitan Sewer District – St Louis, MO

• Made recommendations to improve security procedures and systems.
• Reviewed network traffic logs from SIEM or other logging tools, to identify signs of unauthorized access and underlying network vulnerabilities.
• Spoke at staff meetings to promote security awareness, drawing attention to examples of incidents and consequences and showing how to minimize risk of compromise.
• Administer, and update security awareness training for the company
• Coordinated installation and configuration of security system plan across company network of over 5000 individual client-side points of access.
• Implemented and maintained security systems and controls.
• Assist IT groups with the remediation of security threats exposures, and vulnerabilities
• Investigate and respond to all potential incidents in accordance with prescribe procedures
• Monitor Spam Filter, web filter for the company
• Monitor and updated anti-virus for endpoint devices.
• Manage, and review firewall rules, object, and Intrusion/threat events or logs on the FMC.

New Position

IT Specialist I – Security Analyst | 10/2021 – 08/2022

Metropolitan Sewer District – St Louis, MO

• Made recommendations to improve security procedures and systems.
• Reviewed network traffic logs from SIEM or other logging tools, to identify signs of unauthorized access and underlying network vulnerabilities.
• Spoke at staff meetings to promote security awareness, drawing attention to examples of incidents and consequences and showing how to minimize risk of compromise.
• Administer, and update security awareness training for the company
• Coordinated installation and configuration of security system plan across company network of over 5000 individual client-side points of access.
• Implemented and maintained security systems and controls.
• Assist IT groups with the remediation of security threats exposures, and vulnerabilities
• Investigate and respond to all potential incidents in accordance with prescribe procedures
• Monitor Spam Filter, web filter for the company
• Monitor and updated anti-virus for endpoint devices.
• Manage, and review firewall rules, object, and Intrusion/threat events or logs on the FMC.

DESKTOP SUPPORT ANALYSIS | 10/2017 – 10/2021

Metropolitan Sewer District – St Louis, MO

• Supported users with in-person and remote technical assistance.
• Installed, updated and configured hardware and software.
• Diagnosed and serviced desktops, laptops, software applications and equipment such as printers and fax machines.
• Applied internal policies and procedures to new desktop system onboarding processes, installing required software and peripherals per guidelines.
• Upgraded laptops/desktops, improving speed and performance.
• Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
• Assisted in technical support process refinement to improve customer service and support.
• Troubleshoot and resolve all technical issue in a timely manner
• Help support IT department projects
• Proficient in network protocols, DHCP, DNS and SMPT.

Computer Technician | 6/2014 – 10/2017

Alton Community School District – Alton, IL

• Install, configure, maintain, troubleshoot, and analyze hardware including but not limited to PC’s, MAC’s, NIC’s, SATA or Solid State drives, printers, print servers, wireless access points, etc.
• Load, upgrade and maintain software applications on computers.
• Use SCCM to deploy applications.
• Provide support to over 5,000 users and perform routine maintenance on hardware including but not limited to computers and AV equipment.
• Respond to technology problems quickly and efficiently.
• Add, remove and support active directory using group policy.
• Add, remove and modify staff and student network accounts as necessary
• Backup staff and student data    
• Organize, deliver, setup and assist with portable technology equipment
• Maintain accurate hardware, software, and AV equipment inventory records

Job Honors and Mentions